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birddogs

If you received a free replacement order and need to return or exchange it, our returns portal isn&apos;t able to process these orders &#x2014; but don&apos;t worry, our Customer Experience team is happy to take care of it for you quickly!<hr>How to Submit Your RequestTo file your return request, click here &#x2192;&#xA0;<a href="https://birddogs-wd1k6jtbm3b.gorgias.help/en-US/flows/01KR1SDTFDKN6MDSRQMVJP3GJQ" target="_blank" rel="noopener noreferrer">Return &amp; Exchange Assist</a>When you see the prompt &quot;Which do you need help with?&quot; be sure to select &quot;Return or exchange a free replacement order (created by our team)&quot;.<img src="https://attachments.gorgias.help/MdAV17qMQB7ZWgaX/hc/VvEzB7NrPr7beky0/2026051422-ba3906fe-03f9-4695-9bc9-36cc78a4e46b-a790aaa9-4481-4147-881a-4b1c1b1ef4f8.png" style="width: 474px;" class="fr-fic fr-dib">This option will guide you through providing us with all the details we need to file your return.<hr>What Happens Next?Once we receive your message, our team will be in touch as soon as possible to get everything sorted out for you!<hr>

If you received a free replacement order and need to return or exchange it, our returns portal isn't able to process these orders — but don't worry, our Customer Experience team is happy to take care of it for you quickly!. How to Submit Your Request

Returning or exchanging a free replacement order

RETURNS & EXCHANGES

Where do you ship to?

Where do you ship from?

How much does shipping cost?

When will my package arrive?

Can I ship my order to multiple locations?

Can I edit my shipping information after I’ve placed my order?

My order says delivered, but I can’t find it

My package is lost

Do you ship to military addresses?

Can you expedite an order to a P.O. box?

When will you ship to my country?

SHIPPING

Where is my order?

What does my status update mean?

My order shipped to the wrong address

I think my order was stolen

Something is missing from my order

Something is wrong with my order

My order qualified for a free gift but I didn’t get it

Where can I find my account information?

Can I place a bulk order?

Where is my gift card?

ORDER

Where do you make your products?

What is the liner?

How do I know what size I am?

What do I wear and when?

How do I take care of my birddogs?

Which styles feature belt loops?

Tell me about your pockets

Do you make custom products?

Where did the Joggers go?

Do you sell gift cards?

I can't find my favorite product

3 in 1™ Khaki Shorts Guide

PRODUCT INFORMATION

How do I get in touch with someone?

It is my first time buying birddogs. Do you have a discount?

Do you sell wholesale?

Does birddogs have an ambassador program?

Is birddogs hiring?

Does birddogs have an internship program?

How do I unsubscribe from your marketing list?

What are birddogs' Terms of Use?

What is birddogs’ privacy policy?

I’d like to review my experience with birddogs. Where do I do that?

I have a genius product idea. Who do I tell?

Shop Pay FAQs

GENERAL

SHORTS

PANTS

POLOS

QUARTER ZIPS

TEES

FIT GUIDE

What is your return policy?

What is your exchange policy?

The portal isn’t accepting my order number

I got birddogs as a gift and need to exchange — What do I do?

Can I exchange the free gift(s) I got with my order?

Can I send my exchange to a different address than before?

I made a mistake with my exchange

My return expired – what does that mean?

I paid with a gift card AND a credit card - where will my refund go?

I canceled my credit/debit card – how do I get a refund?

What does “this item is ineligible for return” mean?

I received birddogs as a gift, but I want something else.

Returning or exchanging a free replacement orderUpdated 9 days ago