My return expired – what does that mean?Updated 2 months ago

Why you got this email: return labels from our portal expire after 28 days.

Still within 30 days of delivery? reach out and we’ll issue a fresh label so you can start a new return or exchange.

Past 30 days? reach out to our team at [email protected] and we'll see what we can do for you.

Already dropped the package off? you’re all set – no action needed.

need a hand? chat with us or email [email protected] with your order number, and we’ll get you sorted.