My order qualified for a free gift but I didn’t get itUpdated 2 months ago

We always offer a range of free gifts for multi-pair orders, but here’s the catch — they’re opt-in only. That means you’ll need to add the gift to your cart yourself during checkout.

Important notes about free gifts

• They cannot be added to an order once it’s been placed.
• They cannot be shipped by themselves if left out.
• They cannot be replaced or exchanged for another item.

Pro-tip

You can log into your account here or check your order confirmation email to see if your free gift was successfully included.

Free gifts are a fun perk, but only if you opt in and confirm they’re in your cart before completing checkout. Once your order is created, we can’t retroactively add, ship, or replace/exchange them.