Still have questions? Fill out this form and we'll get back to you as soon as we can.

birddogs

We&#x2019;ve got real humans behind the screen who are always happy to help.Here&#x2019;s how to reach us:<ul><li style="font-size: 16px;">Chat: Talk to us right here on the site, Monday&#x2013;Friday, 8 AM &#x2013; 4 PM EST.</li><li style="font-size: 16px;">Email: Send us a note anytime at <a href="https://birddogs-wd1k6jtbm3b.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">help@birddogs.com</a> &#x2014; we&#x2019;ll get back to you as soon as possible.</li><li style="font-size: 16px;">Social: You can also reach us through Facebook Messenger or Instagram DMs.</li></ul>If you reach out anywhere else, we might not catch it &#x2014; so it&#x2019;s best to stick with chat, email, or DMs to make sure we see your message.

We’ve got real humans behind the screen who are always happy to help. Here’s how to reach us:. If you reach out anywhere else, we might not catch it — so it’s best to stick with chat, email, or DMs to make sure we see your message.

How do I get in touch with someone?

GENERAL

Where do you ship to?

Where do you ship from?

How much does shipping cost?

When will my package arrive?

Can I ship my order to multiple locations?

Can I edit my shipping information after I’ve placed my order?

My order says delivered, but I can’t find it

My package is lost

Do you ship to military addresses?

Can you expedite an order to a P.O. box?

When will you ship to my country?

SHIPPING

Where is my order?

What does my status update mean?

My order shipped to the wrong address

I think my order was stolen

Something is missing from my order

Something is wrong with my order

My order qualified for a free gift but I didn’t get it

Where can I find my account information?

Can I place a bulk order?

Where is my gift card?

ORDER

Where do you make your products?

What is the liner?

How do I know what size I am?

What do I wear and when?

How do I take care of my birddogs?

Which styles feature belt loops?

Tell me about your pockets

Do you make custom products?

Where did the Joggers go?

Do you sell gift cards?

I can't find my favorite product

PRODUCT INFORMATION

It is my first time buying birddogs. Do you have a discount?

Do you sell wholesale?

Does birddogs have an ambassador program?

Is birddogs hiring?

Does birddogs have an internship program?

How do I unsubscribe from your marketing list?

What are birddogs' Terms of Use?

What is birddogs’ privacy policy?

I’d like to review my experience with birddogs. Where do I do that?

I have a genius product idea. Who do I tell?

Shop Pay FAQs

Do you offer any discounts for military, healthcare workers or first responders?

SHORTS

PANTS

POLOS

QUARTER ZIPS

TEES

FIT GUIDE

What is your return policy?

What is your exchange policy?

The portal isn’t accepting my order number

I got birddogs as a gift and need to exchange — What do I do?

Can I exchange the free gift(s) I got with my order?

Can I send my exchange to a different address than before?

I made a mistake with my exchange

My return expired – what does that mean?

I paid with a gift card AND a credit card - where will my refund go?

I canceled my credit/debit card – how do I get a refund?

What does “this item is ineligible for return” mean?

I received birddogs as a gift, but I want something else.

RETURNS & EXCHANGES

How do I get in touch with someone?Updated 2 months ago